Privacy Policy
1. Who we are
“Riddle”, “Riddle Wallet”, and the suite apps (Swap, Bridge, Creator, Scanner, Cafe, and the hub at riddlewallet.com) are referred to as we / us.
2. What we collect
Depending on how you use the products, we may process:
- Technical data — IP address, browser type, device, pages viewed, and basic logs from hosting (e.g. Vercel) for security and reliability
- Wallet-related public data — classic addresses, transaction hashes, and payloads you choose to create or sign (public blockchain data is not private by nature)
- Communications — email content you send to hello@riddlewallet.com
- Local storage — preferences or caches stored in your browser (e.g. token catalog cache on Swap)
We do not ask for or store seed phrases, private keys, or recovery words. If anyone claiming to represent Riddle asks for them, do not share — contact hello@riddlewallet.com.
3. How we use data
- Operate and secure the websites and APIs
- Improve product performance and fix bugs
- Respond to support and partnership requests
- Comply with law and prevent abuse
4. Third parties
Our apps may call or load services such as:
- Hosting and CDN (e.g. Vercel)
- Public XRPL infrastructure and indexers (e.g. xrpl.to, public websockets)
- Xaman / Xumm for signing payloads (subject to their policies)
- Fonts or analytics if enabled in a given deployment
Those providers process data under their own terms. Blockchain transactions are public and permanent.
5. Cookies & local storage
We use essential storage for the apps to function (sessions, UI preferences, caches). We do not sell personal data. You can clear site data in your browser at any time.
6. Retention
Server logs are retained only as long as needed for operations and security. Emails to hello@riddlewallet.com are retained as needed to handle your request.
7. Your choices
- Stop using the sites and clear browser storage
- Email us to request deletion of support correspondence we hold
- Use privacy features of your wallet and OS
8. Children
The suite is not directed at children under 16 (or the age of digital consent in your region). Do not use the services if you are under the applicable age.
9. Changes
We may update this policy. The “Effective” date at the top will change when we do. Continued use after updates means you accept the revised policy.
10. Contact
Privacy requests: hello@riddlewallet.com