Contact Us

We read every message · Prefer email

What to include

• Which product (Swap, Bridge, Creator, Scanner, Cafe, or general)
• Wallet address involved (if relevant — never send seed phrases)
• Transaction hash / payload UUID if troubleshooting
• Screenshots or steps to reproduce bugs

We never ask for

• Seed phrases, private keys, or full recovery words
• Remote access to your device or wallet app
• Up-front payments to “unlock” funds

Response time

We aim to reply within a few business days. Complex chain or third-party wallet issues may take longer.

Email hello@riddlewallet.com